Find our George Street restaurant and contact details
Address, phone, opening hours and walking directions for the Guzman y Gomez counter at Shop 12, 450 George Street, near Town Hall.
How to use this page
Phone, walk in, or plan a pickup
This site is a delivery and menu guide for Guzman y Gomez in Sydney. It carries no message form and no checkout, so the phone number and the in-person counter are the direct channels for orders, timing questions and changes. The address and phone below are the same ones that appear on your receipt and in map search, so you can copy them across without translating anything.
Everything on this page is here to answer three questions quickly: where the store is, when someone will pick up the phone, and what to have ready when you call. If you are reading this before placing an order, the menu overview and delivery notes are the pages to open next.
The counter details to keep on hand
- Street address Shop 12, 450 George Street, Sydney NSW 2000, Australia
- Phone +61 2 9231 0452
- Email [email protected]
- Counter hours Daily 10:00–22:00, with variations on public holidays
Use these exact details when searching maps or telling a courier where pickup happens. If you order through a delivery app, select the 450 George Street listing rather than a suburban store, so the rider is sent to this counter and not another Guzman y Gomez in Sydney. Keep your receipt with the order time — if you need to call back about a collection, that timestamp is what the team will ask for first.
Store location
450 George Street, Sydney NSW 2000
The map opens on the George Street retail frontage. Zoom in one step and the Shop 12 entry sits within the number 450 block.
Getting to Shop 12 on foot
From Town Hall Station, walk south along George Street toward Chinatown for a few minutes. Shop 12 sits within the retail frontage at number 450, so you are looking for a doorway in a continuous run of shops rather than a standalone building.
Look for the QVB across the area and cinema and retail signs as orientation points. Visitors arriving from Central Station can take a short light rail or bus ride north, or walk the whole way in about 15 minutes. Hotel guests coming from Darling Harbour reach George Street on foot in roughly 10 to 15 minutes depending on which block they start from.
If you are meeting someone for a pickup, the easiest arrangement is to name the street number and stand near the doorway rather than describing the inside of the store. Couriers on bikes often stage along the side streets at lunch, so a precise street number saves a second phone call.
Landmark route
Town Hall Station → south along George Street → number 450, a few minutes on foot.
Public transport and parking
Trains, buses and where to leave the car
The CBD is easiest to reach without driving. Public transport or walking keeps a quick pickup quick.
- Town Hall Station Serves trains, buses and light rail within a short walk of the store — the simplest arrival point for most visitors.
- Buses along George and Elizabeth Street Stops run nearby throughout the day, so a bus is a reasonable option at most hours, including the lunch peak.
- Light rail and Central Station A short light rail or bus ride north from Central, or a walk of about 15 minutes if you prefer to stay on foot.
- Parking in the CBD Limited and often metered. If you must drive, use a nearby parking station and allow extra time for peak traffic on George Street.
- Couriers at lunch Bike couriers commonly stage along the side streets around midday, which is why a clear street number matters for delivery pickups.
When the counter answers and when to avoid the rush
Counter hours centre on late morning to late evening daily, with variations on public holidays. Mid-morning calls get quicker answers than the 12pm lunch rush, when the team is working through a queue of both in-store and delivery orders.
For catering dates, call at least one business day ahead and have your headcount ready — that single number determines what the kitchen can commit to. Evening callers should phone before the last kitchen hour posted at the store rather than after, since the counter cannot take new orders once the kitchen has closed. Confirm holiday hours by phone, because online listings can lag behind a public holiday change.
Counter hours
Daily 10:00–22:00
- Quietest call window
- Mid-morning
- Busiest window
- 12:00–13:00
- Catering lead time
- 1 business day
- Holiday hours
- Confirm by phone
Hours shown are the standard counter pattern for the George Street store. Public holidays can shift the opening or closing time.
Have these four things ready before you call
A prepared call takes under a minute and shortens counter waits for everyone. State whether the order is for pickup or a delivery query, give your name, list the items with any custom swaps, and name the time you want. Here is what each part looks like in practice.
Pickup or delivery query first
Say up front which one it is. A pickup question and a delivery question take different paths through the counter, so naming it saves the team from asking twice. If you ordered through an app, mention that too, because the app holds the order record.
Items, swaps and a named time
For example: two chicken bowls with brown rice and salsa on the side for 12:30pm pickup. Read the swaps out loud rather than assuming they are obvious, and finish with the time you actually need. Mention allergies, whether you need cutlery, and how many bags a large order should be split into.
Before you hang up, note the quoted total and the pickup time you were given. That note is what the counter works from if anything needs checking when you arrive.
Where to take a mix-up, and where it has to go
For pickup issues, call +61 2 9231 0452 with your receipt details and the time of collection. The order time and the item list are what let the team trace what happened at the counter.
For app deliveries, start with that app's order help, then call the store if the app advises it. Clear notes and prompt calls resolve most mix-ups the same day.
This guide site cannot access order systems, issue refunds, or dispatch riders. It is written to point you at the right channel, not to act as one.
Common questions
Short answers before you call
Can I message through this site?
No. There is no contact form or message box here, and no payment step either. Phone the restaurant directly at +61 2 9231 0452 for orders and time-sensitive questions, or walk in during counter hours.
Which store should I select in a delivery app?
Choose the listing for 450 George Street, Sydney NSW 2000 to match this guide's area notes. Selecting a suburban store sends the order to a different kitchen and a different rider.
Are the hours the same on public holidays?
Not always. Public holidays can shift both the opening and the closing time, and online listings sometimes lag behind the change. Call +61 2 9231 0452 to confirm before you travel in.
How far ahead should I call for a group order?
Call at least one business day ahead with your headcount ready. The headcount is what the kitchen plans portions and timing around, and it is the first thing the counter will ask.
Keep the number handy
Questions about an order? Ring the George Street counter
For anything time-sensitive, the phone is faster than any listing. The menu overview covers what is served, and the delivery page explains how the app and pickup routes work.
Guzman y Gomez Delivery Sydney, Shop 12, 450 George St, Sydney NSW 2000, Australia · [email protected]